Cotswold Greetings Cards & Cotswold Prints
from Cotswold Watercolours 

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Terms and Conditions 

Processing your order 
 Payment is via PayPal, an internationally renowned credit/debit card shopping cart and payment system that offers secure card payments. It uses an industry-leading fraud prevention which keeps you safe and secure. Payments are made immediately, quicker than sending checks or money orders. Your financial information is not revealed to anyone outside you and PayPal.

For an item ordered from Cotswold Watercolours and Computassist, when you go through the Checkout process, we will send you an e-mail acknowledging receipt of your order. Your contract to purchase an item will not be complete until we send you an e-mail notifying you that the item has been dispatched to you. We will dispatch your items within 7 days of receipt of your order. 

Returns 
 If your purchase has been damaged in transit, you can return it to us in its received condition, and we will issue a full refund for the payment for the item.

This does not affect your statutory rights. 

For all other items: we accept the return of all other items only if they are unopened and in their original condition. If you return goods, as detailed, within 7 days, we will issue a full refund for the price you paid for the item. 

To return an item: please enclose a note giving the reason for the return, wrap the package securely and send it to the address below. For your protection, please use a Recorded Delivery service. In the case of a defective product, please provide a full description of the defect item in its original packaging and send to:

B Dunn (Cards)
Caradoc Orchard
Watling St North
Church Stretton
Shropshire SY6 7AR 

Statutory rights 
 For further information about your statutory rights, visit http://www.consumer.gov.uk/consumer_web/shopping . 

 Our commitment to your satisfaction 
 If you have any other queries please contact our helpline at:

email: bdunn@computassist.co.uk
tel/fax: +44 (0)1694 723082